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How to Develop Rapport and Make Supervision Easier!

As busy supervisors with lots on our plates, we’re usually so grateful to have help arrive that we sometimes lose sight of the need to intentionally build connections with our team. The best time to do this is when someone first joins the team.  However, if you feel you may have fallen short of building…

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How to Create a Vacation-Friendly Culture

The school year is either finished or wrapping up for students.  Summer is in full bloom. I have an important question for you.  Have you scheduled your summer vacation? I’m headed out today on a mini-vaca.  It’s a four-day weekend out of town with family; my first of several planned vacations this summer. But I’ve…

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5 Ways to Stay Calm When Someone is Angry with You

Emotions are contagious. When you’re with someone who is in a good mood, it makes you feel good.  And when you’re with someone who’s down, it’s hard to stay perky. This is especially true with anger.  I remember the words of a client who said to me after a two-hour irate discussion with a colleague,…

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