Employee Engagement

How to Surpass Expectations to Skyrocket Your Reputation

Teamwork

Have you ever fallen short of your own or another person’s expectations on a task or project?  Or do you have staff whose work regularly disappoints you?   As a business owner whose success relies on my ability and that of my team to serve our clients, I know that meeting and exceeding expectations can feel elusive at times.     Not hitting the mark can…

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How to Write Procedures that Increase a Supervisor’s Success

Do your team members come to you repeatedly with the same types of questions? Is it sometimes hard to make sure inexperienced staff gets trained on all the right stuff? Are your employees making more mistakes than you think is acceptable? If you’ve grown a business or organization yourself or have worked in it for…

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How to Uncover Your Organizational Culture

Last week’s article described how to use the hiring process as a method to transform your culture from where it is today to where you need it to be.  I received a great question from a reader that I’ve been asked from time-to-time: How do you determine what your current culture is? Culture is the…

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How to Easily Boost Morale and Significantly Reduce Turnover

Have you ever been surprised when someone handed in their resignation?  Even if it wasn’t your top performer, a sense of panic likely set in while your mind raced to figure out how you’d find someone to take their place and how the work would get done in the meantime. Unfortunately, other dissatisfied people will…

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