Diversity

It’s almost time for March Madness! We all have fun rooting for our favorite teams and deciding who might win it all. However, let’s not get ahead of ourselves; it’s not March quite yet, so instead, we’ll think about it from a business perspective. The best of the best competing for the ability to say…

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A manager showing employee appreciation to a staff member.

Celebrating employees’ birthdays, employment anniversaries, or throwing a party for significant team accomplishment are a nice touch and enjoyed by employees.  But what makes the greatest impact on employee satisfaction is what you do the other 250 or so workdays of the year. Below are some ideas of how to show your employees how important…

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Have you ever hired someone and later regretted it? Maybe you didn’t have much time to fill the job, so when one of your team members recommended her friend, who seemed awesome, you talked to her once and then offered her a job.  Within a few months, you could see that she didn’t have the…

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HR consultants in Michigan are meeting with clients. They are providing an exceptional client experience.

Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy.  If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …

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