When you think of a coach, what comes to mind?  For me, it’s a person with a whistle around the neck who shouts out what you’re doing wrong so all your teammates stop and look at you.  Oh, sorry, flashback to high school sports. In the workplace, a coach looks very different than the typical…

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A supervisor shaking the hand of her direct report. People Matters HR.

Most people agree that not everyone has the capability to be a surgeon.  Maybe you don’t have stable enough hands or couldn’t get better than a “D” in anatomy to save your life.  And if you didn’t graduate from medical school and practice your craft under the wing of a seasoned colleague, it’s not going…

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If you’re stressed at work, people around you can feel it.  It makes others uneasy.  They wonder if you’re going to snap and walk out or even unleash on them.  Now they’re stressed out too! The most dangerous thing about stress in the workplace is that it’s contagious.  It can run through a department faster…

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One of the most challenging parts of supervision is giving feedback that is helpful, rather than harmful, to the people we support. In a previous article, we walked through how to determine what to do when someone is having an issue with performance or behavior.  But what if you’ve decided to discuss the subject and…

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