Have you ever been surprised when someone handed in their resignation?  Even if it wasn’t your top performer, a sense of panic likely set in while your mind raced to figure out how you’d find someone to take their place and how the work would get done in the meantime. Unfortunately, other dissatisfied people will…

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In countless business headlines and posts in the last several months, we’ve all heard it . . . this new, disrupted, work environment is the “new normal.” A different workplace for a world that was different almost overnight. And while there’s no denying that this pandemic changed things dramatically, maybe it didn’t introduce a “new…

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As a busy person with a lot on your plate, you might find yourself wondering, “Why should I bother with writing job descriptions? They take too much time to write and are too constraining for a growing, flexible business. Aren’t they just unnecessary bureaucracy?” In reality, when well-designed, these brief one to two-page documents can…

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Supervisors are familiar with giving feedback. It’s part of the job to provide both formal and informal feedback regularly. But how often do supervisors ask for feedback on their performance?   It can be difficult to give unsolicited feedback to others. It’s less awkward if a person opens the door by asking how they’re doing.…

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