How to Use Hiring as a Powerful Tool to Transform Culture

As busy business owners, executives, and supervisors who are responsible for hiring, every minute of your day is spoken for.  So, filling open positions quickly with capable, independent employees is crucial. Investing a few minutes today to rethink your hiring approach to focus on developing culture will make your life easier tomorrow because your dream…

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How to Reduce Stress with This Simple 3-Step System

An HR consultant practicing stress management at work.

Stress is a physical, mental, and emotional state of tension resulting from demanding circumstances. When there’s a perceived threat, the body releases hormones such as adrenaline that prepared our caveman ancestors to fight or flee from predators. It still protects us today by giving the ability to quickly jump out of the way of an…

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How to Make Delighted Customers Through Delighted Employees

happy employees after a recruiting meeting in Lansing Michigan

Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy.  If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …

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Why Small Businesses Thrive with Workplace Safety Programs

An office worker sitting at her desk on her computer next to her hard hat. She is following workplace safety guidelines.

Workplace safety is an area of HR that we regularly find our small business clients don’t have their arms around.  With everything it takes to run a business and to hire good employees and pay them properly, something has to fall by the wayside, and often, that something ends up being safety. Some industries have…

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