How to Surpass Expectations to Skyrocket Your Reputation


Have you ever fallen short of your own or another person’s expectations on a task or project?  Or do you have staff whose work regularly disappoints you?   As a business owner whose success relies on my ability and that of my team to serve our clients, I know that meeting and exceeding expectations can feel elusive at times.     Not hitting the mark can…

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The One Thing Your Team Needs Most Right Now

HR consultants in Lansing discussing compensation analysis.

Have you ever felt like you’re trying to move your team forward while the rest of the world has a hold of the back of your shirt? Explaining your direction and your employees’ role in your plans is the highest impact, lowest cost way to improve the performance of an individual, team, or organization as…

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Supervisor, Manager, Leader: What’s the Difference?

HR consultants having a meeting on compensation analysis.

How understanding the difference between being a supervisor, manager, and leader can help you grow your career! Are you a supervisor, manager, or leader? As you read articles and books, listen to podcasts, and watch videos, you’ll hear these terms, as well as the words, supervise/supervision, manage/management, and lead/leadership.  It’s important to understand them to…

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How to Develop Outstanding Teams

If you have more than one person working on something, it’s just a matter of time before there’ll be conflict. From working with organizations employing small, medium, and large numbers of people, I’ve learned that as individuals with different likes and dislikes, we’re naturally hardwired for judgments.  Those judgments, if not managed, can lead to…

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