Have you ever been surprised when someone handed in their resignation?  Even if it wasn’t your top performer, a sense of panic likely set in while your mind raced to figure out how you’d find someone to take their place and how the work would get done in the meantime. Unfortunately, other dissatisfied people will…

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Two businessmen talking at a desk providing feedback to each other.

Supervisors are familiar with giving feedback. It’s part of the job to provide both formal and informal feedback regularly. But how often do supervisors ask for feedback on their performance? It can be difficult to give unsolicited feedback to others. It’s less awkward if a person opens the door by asking how they’re doing. By…

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Last week’s article sang the praises of employee satisfaction surveys.  It busted a few myths about them and discussed why surveys are an essential business tool. Since the article ran, I’ve been asked, “What questions should a survey include?” This article will give you some things to consider when selecting survey questions. Get the Whole…

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Happy employees having fun at work

Since technology and social networking is available to almost everyone, the chance of dissatisfied employees leaving to find a new job is extremely high. Even more frightening for supervisors is when a dissatisfied employee decides to “quit and stay,” meaning they mentally or emotionally check out of their job but don’t physically leave. So how…

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