HR consultants discussing leadership training.

Think about the best supervisor you’ve ever had or worked alongside.  Think about what specifically made them such a good supervisor.  It likely isn’t the person’s knowledge or skill that makes them stand out in your mind, but how they behaved in relation to you. In a past article, What Makes a Remarkable Supervisor?, I…

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A supervisor holding an hr consultant staff meeting.

In a previous article, What Makes a Remarkable Supervisor?, we spent time thinking about what type of supervisors we wanted to be. We explored some examples of traits and behaviors that are important when supervising other people. Now that you have a good idea of how you want to be perceived, and you’ve begun to align…

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HR consultants celebrating Women's History Month in Michigan.

The U.S. recognizes March as Women’s History Month.  It’s a time to celebrate women’s contributions to American history. This year’s theme is “Valiant Women of the Vote: Refusing to Be Silenced”. As explained by The National Women’s History Alliance, they are “determined that the important roles of multicultural suffragists and voting rights activists continue to…

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HR consultants in Michigan are meeting with clients. They are providing an exceptional client experience.

Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy.  If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …

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