Policies and procedures

How Being Flexible Can Make You an Employer of Choice


Low unemployment and the creation of 167,000 new jobs in the U.S. each month has led to our current talent shortage (Bureau of Labor Statistics). This is great if you’re looking for a job but frustrating if you’re looking to hire high performers. Would you like to improve your ability to recruit and retain top…

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How to Ensure Your Performance Evaluations Rock

Performance Evaluation

The pros and cons of performance reviews and how to make them better Raise your hand if you dread your annual performance evaluation.  Okay, stop waving your arm around; I see you!  I hear you!  I feel your pain! If you’re like most people, having someone judge your performance is nerve-wracking!  Although most people agree…

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How to Surpass Expectations to Skyrocket Your Reputation


Have you ever fallen short of your own or another person’s expectations on a task or project?  Or do you have staff whose work regularly disappoints you?   As a business owner whose success relies on my ability and that of my team to serve our clients, I know that meeting and exceeding expectations can feel elusive at times.     Not hitting the mark can…

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