Managers often struggle with how to effectively empower team members.  How do we balance our responsibility of oversight with the autonomy that leads to engagement? The first step in answering that question may lie in the humble job description. The business world has a love-hate relationship with job descriptions, as demonstrated by the praise and…

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As we sail through summer, we must remember that fall tends to be one of the peak times during the year for employee turnover. As busy business owners, executives, and supervisors who are responsible for hiring, every minute of your day is spoken for.  So, filling open positions quickly with capable, independent employees is crucial.…

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We all have parts of our jobs that we don’t like as much as others.  For supervisors and managers, the position comes with some tough interpersonal responsibilities. I’ve yet to meet a supervisor who likes to tell someone they’ve done something wrong or fire someone who is not a good fit for the role.  Delivering…

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