Managers often struggle with how to effectively empower team members.  How do we balance our responsibility of oversight with the autonomy that leads to engagement? The first step in answering that question may lie in the humble job description. The business world has a love-hate relationship with job descriptions, as demonstrated by the praise and…

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Last week’s article sang the praises of employee satisfaction surveys.  It busted a few myths about them and discussed why surveys are an essential business tool. Since the article ran, I’ve been asked, “What questions should a survey include?” This article will give you some things to consider when selecting survey questions. Get the Whole…

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Happy employees having fun at work

Since technology and social networking is available to almost everyone, the chance of dissatisfied employees leaving to find a new job is extremely high. Even more frightening for supervisors is when a dissatisfied employee decides to “quit and stay,” meaning they mentally or emotionally check out of their job but don’t physically leave. So how…

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We are cruising right into the second half of 2020! If you’re like me, you’re planning for the year ahead, and that likely includes your staffing plans.  Who will be leaving due to retirement?  What positions will need to be added in order to meet your goals? If you have positions to fill, that means you’ll…

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