7 Ways You Should Hire Like You Select a Mate

Have you ever hired someone and later regretted it? Maybe you didn’t have much time to fill the job, so when one of your team members recommended her friend, who seemed awesome, you talked to her once and then offered her a job.  Within a few months, you could see that she didn’t have the…

Read More

How to Make Delighted Customers Through Delighted Employees

HR consultants in Michigan are meeting with clients. They are providing an exceptional client experience.

Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy.  If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …

Read More

How to Use the Third Mind at Work

Human Resource consultants in Lansing Michigan are using the Third Mind exercise for better brainstorming.

The Third Mind I was fortunate to attend a local networking event, which provided lots of synergy with many, MANY great people.   This synergy (and the great people) led me to think more about the phenomenon called “the third mind.” “The third mind” is when two people or individual minds come together for a discussion,…

Read More

Get More Accomplished by Working Fewer Hours

HR consultants in Lansing Michigan working on HR support.

Do you regularly work over 40 hours a week? If you’re like many busy people in today’s information age workforce, you likely do.  “So much to do, so little time” is the mantra of our workdays. Research tells us that working long hours isn’t good for our mental, emotional, and physical well-being. (Check out this…

Read More