Are Your Employees Really Happy?

Happy employees having fun at work

Since technology and social networking is available to almost everyone, the chance of dissatisfied employees leaving to find a new job is extremely high. Even more frightening for supervisors is when a dissatisfied employee decides to “quit and stay,” meaning they mentally or emotionally check out of their job but don’t physically leave. So how…

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How to Build and Maintain a Safe Workplace (Part 2)

Work injuries in the U.S. resulted in 104 million lost workdays in 2017.  70 million of those were due to injuries incurred in 2017, and 34 million were due to injuries in prior years (The National Safety Council, injuryfacts.nsc.org). If that doesn’t motivate you to pay close attention to workplace safety and health, here’s another…

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How to Make Delighted Customers Through Delighted Employees

happy employees after a recruiting meeting in Lansing Michigan

Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy.  If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …

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