Employee Engagement
How to Build an Effective Employee Survey
In a previous article, “Are Your Employees Really Happy?“, we sang the praises of employee satisfaction surveys. It busted a few myths about them and discussed why surveys are an essential business tool. Since the article ran, I’ve been asked, “What questions should a survey include?” This article will give you some things to consider…
Read MoreHow to Build and Maintain a Safe Workplace (Part 2)
Work injuries in the U.S. resulted in 104 million lost workdays in 2017. 70 million of those were due to injuries incurred in 2017, and 34 million were due to injuries in prior years (The National Safety Council, injuryfacts.nsc.org). If that doesn’t motivate you to pay close attention to workplace safety and health, here’s another…
Read MoreHow to Make Delighted Customers Through Delighted Employees
Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy. If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …
Read MoreHow to Lead Your Team to More New Ideas
We’ve all heard the saying, if you’re not moving forward, you’re moving backward. Moving forward requires change and change requires you to do things differently. Many teams struggle with moving beyond the status quo. By engaging your entire team in exploring options, you’ll increase the odds that they commit to the resulting changes. This makes…
Read More