Employee Satisfaction
How Customized Supervisor Coaching Maximizes Potential
Have you ever wished you could have someone else’s skills, abilities, and/or talents? What made you feel that way? It could have been someone in your life who ignored your unique strengths or focused on your areas of weakness rather than your strengths. Supervisors who honor and bring out the diversity of individuals build strong…
Read MoreHow Being Flexible Can Make You an Employer of Choice
According to ManPower Group, “Attracting and retaining skilled workers has rarely been more challenging as 69% of U.S. companies report talent shortages – the highest in more than a decade.” This is great if you’re looking for a job, but it’s frustrating if you’re looking to hire high performers. Would you like to improve your…
Read MoreHow to Make Delighted Customers Through Delighted Employees
Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy. If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …
Read More3 Surprising Reasons Great Supervisors Focus on Feedback
Supervisors are familiar with giving feedback. It’s part of the job to provide both formal and informal feedback regularly. But how often do supervisors ask for feedback on their performance? It can be difficult to give unsolicited feedback to others. It’s less awkward if a person opens the door by asking how they’re doing. By…
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