Leadership
4 Secrets to Managing Conflict for Supervisors Stuck in the Middle
Occasionally, I’m swept up in the moment and forget the adage, “There are two sides to every story.” (In the workplace, there are even more sides than that!) After all, managing people can be a hectic job where time is at a premium and emotions sometimes get the best of us. My many years in…
Read MoreHow to Use HR Plans to Increase Results
Is your business succeeding at the level of your wildest dreams? If not, this is a perfect time to create a human resources (HR) strategic plan. Let me explain why. An HR strategic plan is a natural extension of a business plan (a document that describes where you want your organization to be in the…
Read MoreTo Coach Effectively…Do This, Not That
When you think of a coach, what comes to mind? For me, it’s a person with a whistle around the neck who shouts out what you’re doing wrong so all your teammates stop and look at you. Oh, sorry, flashback to high school sports. In the workplace, a coach looks very different than the typical sports…
Read More7 Amazingly Simple Ways for Supervisors to Build Trust
I don’t believe that “rah-rah” speeches motivate people. In my experience, the more effective route is to hire people who are intrinsically motivated to do great work and then do everything possible not to de-motivate them. Few things demotivate people faster than working with a supervisor they don’t trust. Why is trust so important? When…
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