Supervision
How to Approach Spring Turnover with a Fresh Perspective
Spring is just a couple of weeks away here in the Midwest. The trees are budding, the grass is growing, and a few spring bulbs are starting to peek out of the ground. There’s an energy of growth and activity in the air. Even a mild case of spring fever can prompt someone to look…
Read More7 Easy Ways to Show Employees Some Love!
Celebrating employees’ birthdays, employment anniversaries, or throwing a party for significant team accomplishment are a nice touch and enjoyed by employees. But what makes the greatest impact on employee satisfaction is what you do the other 250 or so workdays of the year. Below are some ideas of how to show your employees how important…
Read MoreHow to Make Delighted Customers Through Delighted Employees
Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy. If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …
Read MoreHow to Use the Third Mind at Work
The Third Mind I was fortunate to attend a local networking event, which provided lots of synergy with many, MANY great people. This synergy (and the great people) led me to think more about the phenomenon called “the third mind.” “The third mind” is when two people or individual minds come together for a discussion,…
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