Supervision
7 Easy Ways to Show Employees Some Love!
Celebrating employees’ birthdays, employment anniversaries, or throwing a party for significant team accomplishment are a nice touch and enjoyed by employees. But what makes the greatest impact on employee satisfaction is what you do the other 250 or so workdays of the year. Below are some ideas of how to show your employees how important…
Read MoreHow to Make Delighted Customers Through Delighted Employees
Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy. If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …
Read MoreHow to Use the Third Mind at Work
The Third Mind I was fortunate to attend a local networking event, which provided lots of synergy with many, MANY great people. This synergy (and the great people) led me to think more about the phenomenon called “the third mind.” “The third mind” is when two people or individual minds come together for a discussion,…
Read MoreBest Books to Become a Better Boss
Supervising people is challenging. If you want to be successful as a supervisor or manager, you must continually improve. A fast and simple way to do this is by reading regularly. But time is tight for most working people, so you may be wondering if reading is worth the time investment. Let’s look at a…
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