How Being Flexible Can Make You an Employer of Choice
According to ManPower Group, “Attracting and retaining skilled workers has rarely been more challenging as 69% of U.S. companies report talent shortages – the highest in more than a decade.” This is great if you’re looking for a job, but it’s frustrating if you’re looking to hire high performers. Would you like to improve your…
Read MoreHow to Make Delighted Customers Through Delighted Employees
Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy. If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …
Read MoreAn Easy Approach to Improve Your Life
Have you decided that you want to do something different in your life, turn over a new leaf, or start or stop doing something, but have been unable to make it happen? The path to improving your life is created by laying stepping stones one at a time. These stepping stones are habits, behaviors that…
Read MoreHow to Lead Your Team to More New Ideas
We’ve all heard the saying, if you’re not moving forward, you’re moving backward. Moving forward requires change and change requires you to do things differently. Many teams struggle with moving beyond the status quo. By engaging your entire team in exploring options, you’ll increase the odds that they commit to the resulting changes. This makes…
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