How to Write Procedures that Increase a Supervisor’s Success
Do your team members come to you repeatedly with the same types of questions? Is it sometimes hard to make sure inexperienced staff gets trained on all the right stuff? Are your employees making more mistakes than you think is acceptable? If you’ve grown a business or organization yourself or have worked in one for…
Read MoreQuality Onboarding for High Productivity and Retention
The feeling of finding a solid candidate to fill an open slot on a team is typically a mix of excitement, gratitude, and relief. The excitement and gratitude are self-explanatory, but the relief is felt because the hiring process, when done well, takes time and attention away from other responsibilities. I’ve made the common mistake…
Read MoreTo Coach Effectively…Do This, Not That
When you think of a coach, what comes to mind? For me, it’s a person with a whistle around the neck who shouts out what you’re doing wrong so all your teammates stop and look at you. Oh, sorry, flashback to high school sports. In the workplace, a coach looks very different than the typical sports…
Read MoreWhat You Need to Know to Become an Employer of Choice
Are you finding it difficult to find or keep great employees? If so, you’re not alone. Top performers have lots of options when it comes to where they work. This leaves employers investing more money in recruiting and spending more time reading through stacks of resumes from not-so-qualified people. The good news is that there…
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