Employee Satisfaction
4 Simple Ways to Build Effective Relationships with Staff
Do you connect easier with some of your direct reports than others? Are you more comfortable communicating with your high performers than other team members? Do you have employees that you sense don’t respect you? These are all common experiences for supervisors and managers. Great leaders have figured out how to make positive connections with…
Read MoreHow to Make Delighted Customers Through Delighted Employees
Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy. If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …
Read More3 Powerful Questions to Help Supervisors Be Their Best
In a previous article, What Makes a Remarkable Supervisor?, we spent time thinking about what type of supervisors we wanted to be. We explored some examples of traits and behaviors that are important when supervising other people. Now that you have a good idea of how you want to be perceived, and you’ve begun to align…
Read MoreWhat You Need to Know to Become an Employer of Choice
Are you finding it difficult to find or keep great employees? If so, you’re not alone. Top performers have lots of options when it comes to where they work. This leaves employers investing more money in recruiting and spending more time reading through stacks of resumes from not-so-qualified people. The good news is that there…
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