Leadership
4 Secrets to Managing Conflict for Supervisors Stuck in the Middle
Occasionally, I’m swept up in the moment and forget the adage, “There are two sides to every story.” (In the workplace, there are even more sides than that!) After all, managing people can be a hectic job where time is at a premium and emotions sometimes get the best of us. My many years in…
Read MoreBest Books to Become a Better Boss
Supervising people is challenging. If you want to be successful as a supervisor or manager, you must continually improve. A fast and simple way to do this is by reading regularly. But time is tight for most working people, so you may be wondering if reading is worth the time investment. Let’s look at a…
Read More5 Simple Ways for Supervisors to Avoid Destructive Feedback
One of the most challenging parts of supervision is giving feedback that is helpful, rather than harmful, to the people we support. In a previous article, we walked through how to determine what to do when someone is having an issue with performance or behavior. But what if you’ve decided to discuss the subject and…
Read MoreTo Coach Effectively…Do This, Not That
When you think of a coach, what comes to mind? For me, it’s a person with a whistle around the neck who shouts out what you’re doing wrong so all your teammates stop and look at you. Oh, sorry, flashback to high school sports. In the workplace, a coach looks very different than the typical sports…
Read More