Share this with everyone!

As supervisors and managers, it seems like our days are filled with more problems than not.  It’s the thing that drives many leaders to burn out.

What if you could remove the stress of difficulties, excel in your role, and lead a more fulfilled life?

All it requires is a shift in mindset.  Read on to learn how to make this shift.

Re-framing

Over the years, I’ve learned to look at problems a little more positively by referring to them as “challenges” – something that might slow me down but that can be overcome.  I had trouble for a long time because I still saw these problems as something negative that should be avoided, if at all possible.

But recently, I’ve been learning a bit about the Stoic philosophy.  Stoics look at obstacles not as a negative thing to completely avoid, but rather, as a positive thing.  By doing this, Stoics resist knee-jerk emotional reactions that cloud sound thinking and judgement and cause psychological pain.

When issues arise, instead of panicking or worrying, they calmly turn the problem on its head and identify what good can emerge.

Problems always provide opportunities to stretch, grow, and improve.  Challenges also add interest and excitement to life.  When you cruise along doing things you’re already great at and don’t run into any obstacles, things can get extremely boring.

Welcoming problems to tackle can be your path to growth, success, and a more fascinating life.

A Management Example

This perspective can radically change the way you manage people.  Rather than seeing the person sheepishly knocking at your door to tell you about a mistake they made as an inconvenience, interruption, and barrier between you and your work, what if you saw the mistake as an opportunity to improve processes, coach and train, and build a deeper level of trust with the person?

For starters, you’d likely behave a lot differently.  Rather than scowling, continuing to work, and sighing while you listen to their problem, you’d probably look up from your work with a warm smile, invite them in to sit down, move away from your computer and phone, and listen to them deeply.

How might that change the interaction?  How might it improve the level of creativity brought to solve the problem?  How might it make a difference in your relationship?

Let’s break this example down into how you can turn an employee mistake into something good the next time this comes up (more than likely later today! ?):

  • You can look at this as a wonderful opportunity to practice one of the things that successful people across all fields have said help them to succeed: being fully present and mindful. Living in the moment, not in the past or future, is said to be one of the secrets to living a great life.  It allows you to think more clearly and therefore be more creative.
  • This situation also gives you the opportunity to put people before things. By setting aside your computer, phone, and papers, you are setting aside your tasks.  This is the first step to truly listening to and connecting with the other person.
  • You now have an opportunity to practice listening without thinking of your response, mirroring back not only what the person said but what you think they might be feeling. Giving another person this level of undivided attention ensures he/she senses you really care and, as a result, strengthens your relationship.
  • You’ve also been given a chance to practice your coaching skills. Rather than telling the person what he/she should do, ask them some questions to get them to think through the best next step.

You Get What You Need

Life has a way of giving you exactly what you need.  If you need to practice patience, you’ll be given an extremely talkative employee.  If you have anger issues you’d like to control, you’ll find yourself with plenty of opportunities to practice staying calm.

We all know that nothing remains the same.  The universe is always expanding.  Challenges are the universe’s way of giving you a chance to evolve.  Without these challenges, we would never be pushed to grow.

Once seeing challenges as opportunities becomes your default way of looking at things, you’ll get excited when things go wrong.  You’ll understand that it is happening for a reason and to try to resist it may cause you to miss a chance to grow.

When You Can’t See the Good

Some days are better than others.  On the days when you’re struggling to think of anything positive about a situation, think of it as an opportunity to do your job and show your worth.

After all, if there were no hitches, would supervisors and managers be needed?  It’s your job to deal with these things, so thank goodness problems happen every day, or else you’d be out of work!

So, the next time one of your team members is pushing your buttons and you feel the negative reaction rising in your body, take a deep breath and smile (even if just in your mind), and be thankful for what you’ve been given.

Looking at trials as opportunities provides us a path to becoming a better manager and to living a happy, fulfilled life.

Time to Practice

What supervisory problems have you encountered this week? How could you look at them as opportunities?

Please leave your answer in a comment below.

Get More Information

If you haven’t done so already, click here to fill in your info, gain access to free reports, and join our list to receive notification of future posts, products, and events.  Join now so next week’s post will come right to your inbox!

Please Share

If you know someone who would enjoy this article, please feel free to share it.  This will help us reach more people who can benefit from these ideas or our support.

If there are any topics that you’d like to read more about, please email me directly at jodi@people-mattershr.com.

We’d Love to Help

People Matters supports business owners and leaders in all areas of human resources management including the topic in this article: supervising and managing people.

HR is what we at People Matters love to do! We help our clients create great workplaces that engage employees and produce better business results.

Please give me a call at 517-925-8257 or visit our website at www.people-mattershr.com for more information.

Leave a Comment