Employee Satisfaction
A Surprising Way to Be a Better Supervisor
If you’re stressed at work, people around you can feel it. It makes others uneasy. They wonder if you’re going to snap and walk out or even unleash on them. Now they’re stressed out too! The most dangerous thing about stress in the workplace is that it’s contagious. It can run through a department faster…
Read MoreWhat Makes a Remarkable Supervisor?
Most people agree that not everyone has the capability to be a surgeon. Maybe you don’t have stable enough hands or couldn’t get better than a “D” in anatomy to save your life. And if you didn’t graduate from medical school and practice your craft under the wing of a seasoned colleague, it’s not going…
Read More4 Simple Ways to Build Effective Relationships with Staff
Do you connect easier with some of your direct reports than others? Are you more comfortable communicating with your high performers than other team members? Do you have employees that you sense don’t respect you? These are all common experiences for supervisors and managers. Great leaders have figured out how to make positive connections with…
Read MoreHow to Make Delighted Customers Through Delighted Employees
Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy. If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …
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