Do your team members come to you repeatedly with the same types of questions? Is it sometimes hard to make sure inexperienced staff gets trained on all the right stuff? Are your employees making more mistakes than you think is acceptable? If you’ve grown a business or organization yourself or have worked in one for…

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Someone once said to me that she has always been fascinated with human resources because she’s seen it done well – and done poorly. The stark contrast between her experiences in different organizations signifies the importance of knowing if your organization is GOOD at HR or not. So, how can you tell?

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I don’t believe that “rah-rah” speeches motivate people.  In my experience, the more effective route is to hire people who are intrinsically motivated to do great work and then do everything possible not to de-motivate them. Few things demotivate people faster than working with a supervisor they don’t trust. Why is trust so important?  When…

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Most of us never ask ourselves this question.  Supervisors are expected to be better at juggling than clowns riding unicycles at the circus,  so how many actually have time for deep contemplation about supervisory style? However, success in any area of life is preceded by focusing on the things that you want.  If you aren’t…

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