Management
A Simple Breakthrough Habit to Reduce Management Headaches
As supervisors and managers, it seems like our days are filled with more problems than solutions. This is a leading cause of burnout for many managers. What if you could remove the stress of difficulties, excel in your role, and lead a more fulfilled life? All it requires is a shift in mindset. Read on…
Read More4 Secrets to Managing Conflict for Supervisors Stuck in the Middle
Occasionally, I’m swept up in the moment and forget the adage, “There are two sides to every story.” (In the workplace, there are even more sides than that!) After all, managing people can be a hectic job where time is at a premium and emotions sometimes get the best of us. My many years in…
Read MoreHow to Make Delighted Customers Through Delighted Employees
Studies and common sense tell us that there is a direct correlation between employee satisfaction and customer satisfaction. If employees are happy, they’ll intentionally make sure customers are happy. If they’re miserable, they will unintentionally make customers miserable. Because of this cause and effect relationship, as a supervisor, your employees must be your primary customer. …
Read More5 Simple Ways for Supervisors to Avoid Destructive Feedback
One of the most challenging parts of supervision is giving feedback that is helpful, rather than harmful, to the people we support. In a previous article, we walked through how to determine what to do when someone is having an issue with performance or behavior. But what if you’ve decided to discuss the subject and…
Read More