How Creativity Can Boost Your Organization’s Success

Share this with everyone!

When creativity is mentioned in a work setting, many people shut down.  The reaction is often, “I’m not creative, so I’ll leave that to someone else.”  We often mistakenly believe that to be creative is synonymous with artistic.

Artistic refers to working in the arts: painting, drawing, acting, writing, etc. or creating things that are aesthetically pleasing.  It’s easy for us to see how advertising and marketing people need to be creative.  But we don’t think it is territory for the rest of us.

We couldn’t be more wrong.  Let’s talk about why.

What Does It Mean To Be Creative?

We often mistakenly believe that creativity is synonymous with being artistic, but it isn’t.  Artistic refers to working in the arts: painting,

According to, the first definition of creative is

“to cause to come into being, as something unique that would not naturally evolve or that is not made by ordinary processes.”

Being creative involves making something that wasn’t there before or transforming something that already exists into something different.  This could be an idea, product, service, process, form, etc.

Let’s compare that definition to something you had to do at work this week.  How about that spreadsheet you had to develop to meet the needs of five different departments?  Yep, sounds like creativity to me.

What about that customer who had an unusual need and you had to figure out a solution that worked for her and your company?  This type of problem-solving certainly requires creativity.

Why Focus on Creativity at Work? 

Being in human resources, my realm is the world of work.  I’m passionate about creating great workplaces that engage the people in them.  Creative ideas are born in the soul of an individual, so there is no more engaging work than that which is infused with creativity.

When individuals are engaged in work, they are more focused, happier, internally motivated, and produce a superior result.  The natural outcome is an improved product or service for the customer, client, or member.

Organizations must consciously put practices in place to build a culture where creativity can survive and thrive.  It won’t happen by itself or by simply telling employees to “be more creative”.

Creativity is Good for Business 

Let’s look at an example of what building a culture of creativity can do.

An Administrative Assistant is responsible for sending out letters to clients.  His workload is too much for one person; he’s always in a rush.  So, he uses a template letter, adds in the appropriate individual’s name and address, and mails the letter.  Very straightforward, but also not very inspiring work.

But let’s give this Administrative Assistant the leeway to be creative.  What if he customizes the letter to fit the language that particular client and mentions recent interactions he’s had with this person in the letter?  What if rather than using standard letterhead, he creates a packet of materials to accompany the letter and invites the client to share it with others.

Did this task take more time?  Certainly, but only an additional 20 minutes or so.

What is the organization buying for this time?  The employee feels more control and freedom over his work.  He feels the work expresses both himself and the true nature of the business.  In turn, the client who gets the letter is impressed with the personal touches and extra effort that was put into the mailing.  She places the packet in her briefcase and shares it with a colleague at her next meeting.  That individual is interested in what the company has to offer and places a call to the Administrative Assistant the next day.

What a different experience for everyone involved!  This demonstrates the value of allowing and promoting creativity in your workplace.


How to Unleash More Creativity into Your Work

Creativity is like a muscle in the body – it needs to be used regularly or it will atrophy.  Even if you think you haven’t been creative in so long that it’s completely lost, it’s not.  Your creativity is sitting patiently inside you, waiting for an invitation to play.

The first step is understanding, as we discussed above, what creativity is and how it can be a part of your everyday work life.  Then, to start working your creative muscle, spend just ten minutes a day free writing, drawing, taking photographs, or doing some other right-brain activity of your choice.

You have just taken the first steps towards being more creative at work!

Reclaiming Our Birthright 

As kids, our imaginations were going non-stop.  Playing was our only job and it required no training.  Creativity is innate to all human beings.  As we grow up, external critics and fear of embarrassment teach us to hide our creativity.

Our society highly values logic, order, and compliance with norms.  Anything that is different is quickly put in its place.  Unless of course, you can prove that it will make money, another thing that our society places on a pedestal.

This is a topic of great significance.  In our modern world of standardization, efficiency, and consumerism, we have left creativity to the artists of the world and left ourselves in a world of black and white.

Creativity isn’t for the chosen few.  It is a birthright we all have as human beings.  It feels good because it connects us to who we truly are.

So, grab some colored pencils and doodle away!

It’s More Fun When We Share!

What do you do to boost your creativity at work?  Please post your responses in the comment section below.

If you know someone who would like this article, please feel free to share it.  This will help us reach more people who can benefit from these ideas or our support.

If there are any topics that you’d like to read more about, please email me directly at

Get More Information

If you haven’t done so already, click here to fill in your info, gain access to free reports, and join our list to receive notification of future posts, products, and events.  Join now so next week’s post will come right to your inbox!

We’d Love to Help

People Matters supports business owners and leaders in all areas of human resources management including the topic in this article.

HR is what we at People Matters love to do!  We help our clients create great workplaces that engage employees and produce better business results.

Please give me a call at 517-925-8257 or visit our website at for more information

1 Comment

  1. Ron Wehling on February 26, 2016 at 11:27 pm

    Great blog, you sure put what you learned to work in a very creative way!

Leave a Comment