When you think of a coach, what comes to mind? For me, it’s a person with a whistle around the neck who shouts out what you’re doing wrong so all your team mates stop and look at you. Oh, sorry, flashback to high school sports.
In the workplace, a coach looks very different than the typical sports coach.
Sure, they may teach skills and point out missteps, but the best coaches all do one thing well: facilitate conversations that enable people to find their own way.
One of the straightest paths to becoming an amazing manager or supervisor is by becoming a great coach.
While you can’t learn to coach well just by reading a short article, you can start to understand what an effective coach looks like.
Here are some guidelines, using a “do this, not that” format.
HOW TO BE AN EFFECTIVE COACH
|Do This…||Not That…|
|Ask more questions||Only give advice|
|Listen deeply||Talk a lot|
|Keep them talking||Accept shallow answers|
|Get comfortable with silence||Fill silence with probing questions or suggestions|
|Coach in one-on-ones, on-the-fly, and in email||Coach only in formal coaching meetings|
|Show genuine interest in the person||Answer your phone, check your email|
|Practice patience||Get frustrated when development is slow|
What “do this, not that” statements do you believe lead to better coaching?
You can leave your answer in a comment below.
Get More Information
If you haven’t done so already, click here to fill in your info, gain access to free reports, and join our list to receive notification of future posts, products, and events. Join now so next week’s post will come right to your inbox!
If you know someone who would like this article, please feel free to share it. This will help us reach more people who can benefit from these ideas or our support.
If there are any topics that you’d like to read more about, please email me directly at firstname.lastname@example.org.
We’d Love to Help
People Matters supports business owners and leaders in all areas of human resources management including the topic in this article: supervising people.
HR is what we at People Matters love to do! We help our clients create great workplaces that engage employees and produce better business results.
Please give me a call at 517-925-8257 or visit our website at www.people-mattershr.com for more information.